Studio FAQ


Thank you for choosing Chill House Miami Studio, we kindly ask all guests to adhere to the following guidelines to ensure everyone’s experience is smooth and enjoyable.

Please treat our studio with the same care you would your own. Your partnership in maintaining a professional and respectful environment is greatly appreciated.

After your session, we request that you leave the space in a clean and tidy condition. This not only reflects positively on your team but also helps us maintain a pristine studio for all our clients.

Your adherence to these guidelines is crucial for the continued success of Chill House Miami Studio. Failure to comply may result in loss of future access or additional cleaning fees.

We appreciate your understanding and cooperation in making this studio a welcoming space for all.


What is the Studio Address?


Chill House Miami Studio is located at 4558 SW 71 Avenue, Miami, FL 33155

Where should we park?


Creatives & Clients can Park on Yellow Visitor Spaces, 4552, 4558 or 4562 ONLY. Street Parking is also available.

How do I get Studio Access?

We highly recommend arriving 15 minutes early so that you can find parking, give us a call or text so we can give access to studio. Most times studio is opened remotely and some days someone will be there.

How much time do I have for set up and pick up?

You have the Studio for the time you booked it. Please take into consideration your set up and break down time when scheduling your clients. We recommend you put a timer 15 minutes prior to your end time to allow you enough time to pick up and leave the studio as you found it.

Reschedules and cancellations?


Your bookings can be cancelled or rescheduled through your booking confirmation email 24 hours prior to your booking time. Please note that you will not get a monetary refund only a studio credit that does not expire. 

  • No-show appointments will not receive any studio credit
  • Cancelling a booking with less than 24 hours notice can result in a day of cancellation. Please email us at Chillhousemiamistudios@gmail.com if you are trying to cancel with less than 24 hours’ notice.
  • Please assure to clarify these policies with your clients


What happens in case of Severe Weather Conditions or Natural Disasters.


We understand that unexpected weather changes can sometimes disrupt plans, and we want to make sure our customers are taken care of. Therefore, we are pleased to offer full studio credit for any day of cancellations affected by severe weather conditions or other natural disaster events. If you need to make arrangements due to these circumstances, please don’t hesitate to contact our studio at Chillhousemiamistudios@gmail.com


Are pets allowed?


  • We welcome pets at our location! 
  • There is a $50 Fee for up to 2 Pets so you must disclose this at time of booking. There is also a $300 refundable deposit required
  • All pets must be leashed and attended to at all times.
  • In order to keep the studio free of allergens, we spend extra time cleaning the studio and removing pet hair after any photoshoot that includes a pet. 

Is there an attendant on site?


We don't always have an attendant on site when we have smaller scale bookings, but we do have times that there will be an attendant.

Unloading & Loading of Props?


We ask you to please use the Studio Office door to bring in and take out any props you have brought. This avoids high traffic to the actual studio space and allows you a staging and prepping area. We do not offer assistance for unloading and loading due to liability reasons.

What if something gets damaged?


In the unlikely event that something is damaged during your booking, please inform us immediately by contacting us. Depending on the damage, we will charge accordingly.


Lost & Found Area?


Please ensure to bring all your belongings into the studio with you, We are not responsible for any items left or stolen from your car..

If we find anything left behind, we will keep it in our lost and found box for for a few days. We usually reach out to all renters with a picture to see if we find the owner but, You can call us if you believe an item may have been left behind.


Can my client get their Hair & Makeup done at the studio?


Yes! We have a Makeup area for your client, just assure you consider this time into your booking! This is a great way to deliver an elevated experience to your client. If you need a highly recommended MUA, please reach out to us for a list of Professionals we love working with.